CGI OMNI360
Summary
CGI OMNI360
Company Sizes- Enterprise
- Healthcare
- Product
Project
Languages- Multiple
Implementation
Implementation levels- Pilot
- Generative AI
- Generative AI
- Large Language Models
- Natural Language Processing
- Speech recognition
- Synthetic Data
No
CGI has developed several artificial intelligence (AI) assistants to its OMNI360 patient/client information systems in Finland.
Problem
Primary care physicians and other professionals in Healthcare and Social services spend several hours per workday interacting with patient/client record systems to find information and to perform administrative tasks, such as documentation, order entry, billing and coding.Primary care physicians and other professionals in Healthcare and Social services spend several hours per workday interacting with patient/client record systems to find information and to perform administrative tasks, such as documentation, order entry, billing and coding.
Solution
CGI has developed several artificial intelligence (AI) assistants to its OMNI360 patient/client information systems in Finland.
Outcome
An AI assistant that uses generative artificial intelligence (GenAI) can compile a concise summary of the patient’s illnesses and history, which the medical professional can scan in a fraction of the time it would take them to manually review historical data. Delegating tasks to the OMNI360 AI Assistant frees up time for healthcare professionals to spend valuable face-to-face time with their patients while contributing to reduced workload, improved professional satisfaction, and decreased burnout.
ROI
Saved working time and reduced cognitive load by better UX.
Contact Person
Miika Leminen
Innovation Director, AI-powered Healthcare and Social Services, CGI
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